Thursday, August 06, 2009

Moving Too Fast.

I was on the phone with a customer service rep the other day and just before hanging up I said, "OK, thanks. Love you."

I do this more often than I'd like to admit.

I'm so used to slowly enunciating my commands into the phone for robot options, that when I actually speak to a human, I slip.
"Yes, this is a real person you're talking to."
"Oh, sorry."

And it wouldn't be so awkward if I just hung up. "Love you!" Click. It might give them a chuckle. But I never just leave it. If I happen to say "love you" I immediately start to explain the error.

"Sorry, I didn't mean that. I don't love you. I don't even know you. But I mean, I'm sure the people who know you love you. I bet you're a really nice person. You have a very nice speaking voice. But that's not like a line or anything. Like, 'Hey, nice voice, why don't you call me next time? Press # for more options.' Right? And I don't even know what that means. It was supposed to be like a menu options joke. It didn't make sense. Anyway...umm...thanks again for your help, and uhh, have a nice day."

It wouldn't be so bad except there's a very strong possibility that for quality assurance purposes, my calls may be recorded.

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